949 Exigo Service Offerings Real time management of your fleet is part of Exigo’s standard offering, as the unit comes with 2-year telematics included as standard. Our platform provides a comprehensive set of features developed together with fleet managers, and ensures continuous improvement of your Exigo units with the over the air updates. Features Real-time GPS tracking Intuitive geolocator interface based on Google Maps Real-time monitoring of setpoint, cargo area and outside temperature Temperature setpoint management with two-way communication Unit status monitoring including engine information Operational and location alarms, with push notifications Reports of events, alarms, and usage statistics Virtual HMI with full control Over-the-air software update Accessible via computer, tablet or smartphone 4G LTE connectivity, all Europe roaming Integration with your existing fleet management software Usage data provided to Daikin for product improvement purposes Telematics Planned Maintenance Daikin planned maintenance contract makes sure your unit is always in top operational condition through our authorized service network, maximizin g the value of your investment. Features Execution of planned maintenance per Exigo user manual No additional charge, including parts and labor No payments or paperwork needed for the intervention Unit service history digitally available to all authorized service partners across Europe By appointment, can be performed by any authorized service partner across Europe Exigo Service Contracts 0- 2 Years 3+ Years Warranty Included Optional Extended Warranty (Requires Telematics and Maintenance Plan) Telematics Included Optional Planned Maintenance Optional Optional 24/7 Breakdown Support Optional Optional Extended Warranty Protect your asset beyond the standard 2-year warranty, with Daikin’s extended warranty contract. Features Every Exigo is already covered under 2-year warranty including parts and labor Extended warranty extend the parts and labor coverage to 3 years and beyond No payments or paperwork needed for the intervention Unit service history digitally available to all authorized service partners across Europe Can be performed by any authorized service partner across Europe 24/7 Breakdown Support Daikin provides peace of mind across Europe by a 24/7 support line, in order to resolve emergency breakdowns with minimum hassle. Our support specialists will arrange everything from locating the nearest service location to handling payments on behalf of the customer. Features One phone number across Europe: +3259552477 Available in 9 languages, for the convenience of fleet managers and drivers: English (default), Dutch, French, German, Italian, Polish, Romanian, Spanish and Turkish Support specialists will arrange locating the nearest available service workshop Unit service history available to support specialists Support specialists will arrange communication of the technical issue with the service workshop, breaking the language barrier No payment or paperwork for issues covered under warranty or extended warranty 24 7 24 7
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